Terms & Conditions
The rules for using our website and digital communications
Effective Date: January 1, 2026 · Last Updated: May 29, 2026
Welcome to Universal Community Services. By accessing or using this website, you agree to these Terms & Conditions. Please read them carefully. If you do not agree, please discontinue use of the site.
1. Use of the Website
This website is provided for general informational purposes about Universal Community Services' programs, providers, and offerings. You agree to use the site lawfully and in a manner that does not infringe the rights of others, interfere with anyone else's use of the site, or attempt to gain unauthorized access to any part of the site or its systems.
2. No Medical Advice
The content on this website is provided for general informational purposes only and does not constitute medical, psychiatric, psychological, or other professional advice, diagnosis, or treatment. Viewing this site, contacting us, or submitting a form does not create a provider–patient relationship. Always seek the advice of a qualified health provider with any questions about a medical or mental health condition.
In an emergency, call 911. If you or someone you know is experiencing a mental health crisis, call or text the 988 Suicide & Crisis Lifeline (available 24/7).
3. Appointments & Communications
Submitting a form or contacting us through the website does not guarantee an appointment, enrollment in a program, or an immediate response. We will make reasonable efforts to respond during normal business hours. By providing your contact information, you consent to be contacted by phone, email, or text regarding your inquiry, scheduling, and the services you request.
4. Text Messaging (SMS)
If you opt in to text messaging, you consent to receive messages such as appointment reminders, scheduling updates, and replies to your inquiries. Message frequency may vary, and message and data rates may apply. Reply STOP at any time to unsubscribe or HELP for assistance. Consent to receive text messages is not a condition of receiving treatment or services.
5. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. Protected health information is handled in accordance with applicable healthcare privacy laws, including HIPAA.
6. Intellectual Property
All content on this website — including text, graphics, logos, images, and design — is the property of Universal Community Services or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from this content without our prior written permission.
7. Third-Party Links
This website may contain links to third-party websites and resources for your convenience. We do not control and are not responsible for the content, policies, or practices of any third-party sites. Accessing third-party links is at your own risk.
8. Disclaimer of Warranties
This website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.
9. Limitation of Liability
To the fullest extent permitted by law, Universal Community Services and its staff shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of, or inability to use, this website or its content.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law principles.
12. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Universal Community Services
3908 West 12th Ave, Hialeah, FL 33012
Phone: 305-400-8904
Email: office@universalcommunityservices.com